Massage Envy facing allegations of sexual assault by clients

In many cases women who complained to Massage Envy management about an alleged assault said they were stonewalled

Massage Envy, a chain of massage franchises in the USA, is facing allegations of sexual assault at numerous location, according to ABC News.

According to the investigation, more than 180 customers have filed sexual assault lawsuits, police reports or complaints against the national company, individual franchised spas and their employees.

Several other women also came forward to speak about similar encounters they allegedly had during spa and massage sessions at Massage Envy outlets.

According to a report from BuzzFeed News, the women say therapists at the popular chain groped them and committed other sexual acts. The incident took place during her seventh session with a highly-recommended masseur named James Deiter, who was reportedly in his 60s.

One of the accusers, identified as Susan Ingram, shared the harrowing details of her experience at her local Massage Envy in West Chester, Pennsylvania. "I felt broken.", Ingram said in an interview that aired Monday on The Today Show.

Massage Envy, a billion dollar franchise with more than 1,100 franchises in 49 states and more than 20,000 employees, released a statement to address the allegations.

"I think that some sort of serious audit needs to happen of the company and their protocol needs to be immensely changed", she said.

"It's terrible to be assaulted when you're in a very vulnerable position, but I think that for some women it's even worse to go and report what happened to you and not have it taken seriously", said BuzzFeed reporter Katie Baker.

"These claims represent only a sliver of the tens of millions of services Massage Envy says its franchises have provided".

The Post reported at the time that the company said its franchises are required to complete extensive background and reference checks and enforce a zero-tolerance policy.

According to the report, the chain told Buzzfeed it would not be "appropriate to respond point-by-point" to questions "because of pending litigation" and the confidential documents involved. The report published over the weekend comes amid a wave of sexual assault complaints against high-profile American men, which has compelled some companies to revisit their policies against workplace sexual misconduct.

Related news:

Hot News

isis-killer-beheading-video-story-top Falcons beat Bucs behind Jones' 253 reception yards
Nov 27, 2017 - 00:27
But coach Dan Quinn would be the first to say his team has to do a better job of finishing after nearly blowing a 27-6 lead. He also had a 15-yard run, with his 268 total yards a huge chunk of the Falcons' season-high 516 total offensive yards.

isis-killer-beheading-video-story-top Volunteers finalizing deal to make Greg Schiano head coach
Nov 27, 2017 - 00:23
Fans are telling me they're upset with Schiano's past and alleged ties to the Penn State scandal. Tennessee officials hoped to announce the hiring of Schiano Sunday afternoon.

isis-killer-beheading-video-story-top 'Red warning' to airlines over Bali volcano
Nov 27, 2017 - 00:21
Government officials are insistent that the island remains safe for now outside of the area immediately surrounding Mount Agung. Indonesia sits on the Pacific "Ring of Fire" where tectonic plates collide, causing frequent seismic and volcanic activity.

isis-killer-beheading-video-story-top UCLA Proclaimed A 'New Era' For The Program After Hiring Chip Kelly
Nov 26, 2017 - 00:23
The UCLA football program now has a new head coach less than a week after former coach Jim Mora was sacked . Offensive coordinator Jedd Fisch was named interim head coach for the remainder of the season.

isis-killer-beheading-video-story-top Pixel Launcher Update Brings New Features to Original Pixel Smartphones
Nov 25, 2017 - 00:23
It's our number one cause of smartphone anxiety - battery life, and the risk that it might just run out before we expect it to. Google claims that it will assume you will continue to use 10 percent of battery per hour based on your previews hours usage.

isis-killer-beheading-video-story-top US Declares North Korea As A State Sponsor Of Terrorism
Nov 24, 2017 - 00:27
This week, he mentioned long lines being formed at gas stations in the impoverished country. The U.S. has maintained North Korea must cease its program before negotiations can begin.

isis-killer-beheading-video-story-top PUBG to be published in China by Tencent with anti-cheat focus
Nov 24, 2017 - 00:22
The game also won "Best Multiplayer Game" and "PC Game of the Year" at this year's Golden Joysticks Awards. Tencent will operate the game in the region.

isis-killer-beheading-video-story-top Eight rescued from US Navy aircraft that crashed into sea near Japan
Nov 23, 2017 - 00:15
Joseph Aucoin was relieved of duty due to a "loss of confidence in his ability to command", according to the Navy. It says the ship was operating in the Philippine Sea when the crash occurred at 2:45 p.m.

isis-killer-beheading-video-story-top Trump finally responds to Roy Moore allegations: "He totally denies it"
Nov 22, 2017 - 00:23
White House spokeswoman Sarah Sanders has said the administration's position is that all of Trump's accusers are lying . And I'm very happy a lot of these things are coming out and I'm very happy, I'm very happy it's being exposed".

isis-killer-beheading-video-story-top Haitian TPS Program Will End in July 2019
Nov 22, 2017 - 00:21
We must remain committed to those principles and stand with our neighbors in Haiti as they tackle their challenges. The move to terminate TPS for Haitians comes after a similar step was taken against 5,000 Nicaraguans .

isis-killer-beheading-video-story-top What Happened To Argentina's Missing Military Submarine? Potential Distress Signals Detected
Nov 21, 2017 - 00:25
The submarine had been returning from a routine mission to Ushuaia, near the southernmost tip of South America, to Mar del Plata. A US Navy P-8A Poseidon plane was immediately dispatched to the site where the noises were detected by two Argentine ships.

isis-killer-beheading-video-story-top Day two of Sinn Fein Conference
Nov 20, 2017 - 00:21
However, Sinn Fein's vice-president Mary Lou McDonald, 48, a Dublin member of parliament, is a likely favourite. There has been a plan set in place, since before the death of Martin McGuinness earlier this year.

isis-killer-beheading-video-story-top Explain Rafale cost, Rahul Gandhi tells Nirmala Sitharaman
Nov 20, 2017 - 00:20
We have negotiated for 36 French fighter aircraft Rafale (at a price) lower than that in the contract. The deliveries of the aircraft will start from 2019 end, and will be ended in 2022.

isis-killer-beheading-video-story-top David Cassidy Hospitalized for Multiple Organ Failure
Nov 19, 2017 - 00:53
Actor David Cassidy is now hospitalized in Florida in critical condition with organ failure, his rep confirmed to ABC News. Cassidy's health has been in decline for more than two months, and his family has been told to prepare for the worst.

isis-killer-beheading-video-story-top Lakhvi's nephew among 6 militants, soldier killed in Hajin gunfight
Nov 19, 2017 - 00:50
One of the terrorists killed in the encounter is Owaid, nephew of 26/11 Mumbai attack mastermind Zaki-ur-Rahman Lakhvi. In 2007, Lakhvi's 20-year-old son Mohammad Qasim was killed in an encounter with the army and J&K police.